What Information Does a Mortgage Broker Need From You?
When you first speak with a mortgage broker, you don’t need to have everything perfectly organised — but having the right information ready can make the process smoother, faster, and far less stressful.
A mortgage broker’s role is to assess your situation accurately and match you with suitable loan options. To do that, they need a clear picture of your finances, goals, and circumstances.
Here’s a practical breakdown of the information a mortgage broker will usually ask for, and why it matters.
Your Personal Details
This includes basic information such as your name, age, residency status, and whether you’re applying alone or with someone else.
These details help determine lender eligibility and which loan options may be available to you.
Your Income Information
Your income is a key part of assessing borrowing capacity.
A broker will typically ask about:
- Your employment type (full-time, part-time, casual, self-employed)
- Your income amount and frequency
- How long you’ve been in your current role
If your income is variable or comes from multiple sources, your broker will help explain what documentation lenders usually require.
Your Living Expenses
Lenders don’t just look at how much you earn — they also look at how you spend.
A broker will ask about your regular living expenses such as groceries, utilities, transport, subscriptions, and lifestyle costs.
This helps assess affordability and ensures repayments are realistic and sustainable.
Your Existing Debts
Any current debts impact borrowing capacity.
This includes:
- Credit cards (even if unused)
- Personal or car loans
- Buy now, pay later facilities
- Existing home or investment loans
Providing accurate details allows your broker to give you a realistic assessment and identify areas that may be improved before applying.
Your Savings and Deposit
Your deposit position plays a major role in loan structure.
A broker will ask about:
- Your savings balance
- How long you’ve been saving
- Any additional funds (such as gifts or equity)
This helps determine loan options, interest rates, and whether lenders mortgage insurance (LMI) may apply.
Your Credit History
Credit history is another important piece of the puzzle.
A broker may ask whether you’ve had any issues such as missed payments, defaults, or credit enquiries.
Being upfront helps your broker assess options accurately and avoid unnecessary setbacks.
The Property Details (If You Have One in Mind)
If you’ve already found a property — or are refinancing — your broker will need details such as:
- Estimated or agreed purchase price
- Property type and location
- Existing loan details (for refinances)
This information helps assess lender suitability and next steps.
Your Goals and Future Plans
Beyond the numbers, a good broker wants to understand your goals.
This might include whether you’re buying your first home, planning to upgrade, investing, or simply looking for flexibility.
Future plans matter because they influence which loan features will suit you best.
Why Accuracy Matters
The more accurate the information you provide, the better the advice you receive.
Clear information allows your broker to recommend suitable options, avoid surprises, and guide you confidently through the process.
How Chase Makes the Process Simple
Chase Douglas has extensive experience in mortgage lending and helps clients understand exactly what information is needed — and why.
Chase focuses on clarity, preparation, and making sure you feel comfortable at every step, even if you’re just starting to explore your options.
Thinking About Speaking to a Broker?
You don’t need to have everything perfect before reaching out.
Often, the first conversation is about understanding where you’re at and what to prepare next.
👉 Book a conversation with Chase Douglas to understand what information you’ll need and how a broker can help you move forward with confidence.
Good preparation leads to smoother outcomes.



