How the Home Loan Process Works (Step by Step)
If you haven’t applied for a home loan before — or it’s been a while — the process can feel confusing, slow, and a little intimidating.
Between banks, paperwork, valuations, and approvals, it’s not always clear what happens when, or what you should be doing at each stage.
This guide breaks the home loan process down step by step, in plain English, so you know what to expect and where a broker fits in.
Step 1: Understanding Your Position
Before looking at properties or lenders, the first step is understanding your financial position.
This includes:
- Your income and employment situation
- Your savings and deposit
- Your existing debts and commitments
- Your credit history
At this stage, a broker helps you understand what lenders are likely to see — not just what you hope to borrow.
Step 2: Borrowing Capacity and Loan Strategy
Next comes borrowing capacity.
This isn’t just about the maximum number a lender will approve. It’s about what you can borrow comfortably, while still leaving room for life, costs, and future changes.
This is also where loan structure is discussed — fixed vs variable, offset accounts, flexibility, and risk.
Step 3: Pre-Approval
Pre-approval gives you a conditional approval from a lender, subject to finding a suitable property.
While it’s not a guarantee, it gives you:
- A clear budget
- Confidence when making offers
- An understanding of lender conditions
A broker manages the application, documentation, and lender communication during this stage.
Step 4: Property Search and Offer
Once pre-approved, you can confidently search for a property within your budget.
When you find the right one, you’ll make an offer or bid at auction. It’s important to ensure the property meets lender requirements, as not all properties are treated equally.
A broker can flag potential issues early — before they become costly delays.
Step 5: Formal Loan Approval
After the contract is signed, the lender completes a valuation and final assessment.
If everything stacks up, the loan moves from pre-approval to formal approval.
This is when loan documents are issued and signed.
Step 6: Settlement Preparation
In the lead-up to settlement, your broker works with:
- The lender
- Your solicitor or conveyancer
- The seller’s representatives
This ensures funds are ready, conditions are met, and settlement can occur on time.
Step 7: Settlement Day
Settlement is the day ownership officially changes.
The lender provides funds, legal representatives exchange documents, and the property is transferred into your name.
Once settlement is complete, you can collect the keys and the loan officially begins.
Step 8: After Settlement Support
The process doesn’t end at settlement.
A good broker continues to support you with:
- Understanding your first repayment
- Setting up offset accounts correctly
- Reviewing your loan as circumstances change
Why Use a Broker?
A broker doesn’t just submit an application.
They help you navigate lender policies, avoid common mistakes, structure your loan properly, and manage the process from start to finish — saving you time, stress, and often money.
Ready to Start the Process?
If you’re thinking about buying, refinancing, or just want to understand your options, the best first step is a conversation.
We’ll walk you through where you’re at, what’s possible, and what makes sense for your situation — before any applications are lodged.
Understanding the process upfront makes the entire journey smoother.



